Providing Damage Restoration Services in Texas for more than 30 Years!

FAQ

24 Hour Emergency Response

Restoration FAQ

At PDR Services, we understand that dealing with property damage is stressful. You are flooded with questions, and need to make decisions fast in order to mitigate damage. With over 28 years of industry experience, we have seen it all, and are happy to answer any questions you might have. Don’t see your question answered below? Contact us at (281) 500-8890 and we’ll share our knowledge with you.

Disasters don’t wait for regular business hours, so neither do we. We are available 24/7 to get you the help you need fast—often arriving at your home or business within an hour to begin your emergency mitigation services.

There is no way for us to give our customers an accurate timeframe without first evaluating your property and the extent of the damage. Once we complete our assessment, we can give you an estimated time frame. Frankly, if a restoration company tries to give you a timeframe without knowing about your property or damage, you should call us for a second opinion. With over 28 years under our belts, we’ve seen it all, with some jobs taking weeks, and others just a few days.

In a word, yes! We offer thorough cleaning solutions for carpets, rugs, and upholstery. Additionally, we offer carpet repair, installation, and stretching services to keep your home or business beautiful. Whether your experiencing wear and tear, pet damage, water damage, or anything in between, we can find the perfect solution for your property.

Moist, dark, and overly humid environments are breeding grounds for mold. So, if you’ve recently experienced water damage, and your space hasn’t been properly dried, you have a high risk of mold growth. While you might not see the immediate effects of mold, it can spell disaster for your property. Mold can not only worsen your indoor air quality, but also degrade the structural integrity of your space. That is why our team performs both water damage restoration and expert mold remediation to homes and businesses. Our process is IICRC certified.

We’ve worked with countless insurance companies over the years and know what it takes to help you settle your claim. If you provide us with your insurance policy, we should quickly see if you have adequate coverage. If needed, we can make a simple phone call to your agent to confirm policy allowances. But insurance normally covers our services. Now, if coverage is unavailable or a claim is not feasible we will work with you to find a solution that is affordable, reliable, and long-lasting.

Our team works hard to utilize industry-leading processes to restore your property as quickly and thoroughly as possible. No matter what type of damage you’re dealing with, our process starts with a detailed evaluation, using the most cutting-edge technology to spot the hard to identify issues. We will then work closely with your insurance company, submitting accurate and detailed information to your adjuster to assist in a quick and seamless process. We will perform all demo and drying services to protect your property. Finally, and upon approval, we will repair your home or business to its former glory all while keeping you and your insurance company informed from start to finish. You will never be left to handle your claim alone; we are always a phone call away and will be present for every adjuster meeting on-site.

Texas Restoration Service FAQ